How do I sign up?
Existing customers: Click on the Magnolia Perks icon on your screen's bottom left-hand corner and log in to your account.
New customers: Create a Steel Magnolia account to start earning points and redeeming rewards!
How do I start earning points after joining?
There are so many ways to earn points! You will receive points for every dollar spent, by referring a friend, for engaging with us through our social media channels, and on your birthday!
How do I check my points?
Log into your account on thesteelmagnolia.com and click on the Magnolia Perks icon located on your screen's bottom left.
Do my points expire?
Points will only expire after an extended length of inactivity. In other words, as long as you continue to earn (or spend) your points, they will remain in your account. And don't worry, we will give you a fair warning (via email) if your points will be expiring.
Can I have multiple accounts or transfer points to another account?
No, you can only have one Magnolia Perks account and one login. Only one account will be associated with your points, and you cannot combine email accounts.
How do I use points?
You can spend the points by applying your balance to items in your cart when you check out or you can wait and accumulate them to spend on a more significant purchase! You cannot use points to purchase a Steel Magnolia gift card. Points cannot be combined with a coupon code. Once you hit a reward threshold, you must use that reward coupon in a single purchase; it will not carry a remaining balance.
I am having issues with my Steel Magnolia account; who should I contact?
If you are having technical difficulties or have confusion over how the points system works, please contact our Customer Care team by emailing us at firstname.lastname@example.org
I placed an order; how long will it take for my points to be applied?
Your points will be allocated once your order ships, so check back and watch those points pile up!
Are there limitations on earning points?
Reward points are eligible on merchandise prices only; taxes, shipping, and purchases made with a Steel Magnolia gift card are not eligible to earn rewards.
Can I be credited on previous purchases?
No, Magnolia Perks will only start accumulating once you create a new account and moving forward.
How do the coupon codes work?
Once you have earned a reward, it will remain in your account until you are ready to redeem it. Note, each code is single-use, and balances cannot carry over. Your Steel Magnolia coupon code cannot be combined with other perk or promotional codes.